Privacy Statement

This Privacy Statement explains how Personal Information may be collected through this Website and how Personal Information collected here will be handled.

What is "Personal Information"?

“Personal Information” means information or an opinion, in any form and whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained from, that information or opinion. It includes information such as your name, address, date of birth and phone number and may include items of User Data.

Who collects Personal Information through the Website?

The Website is hosted by Racing Victoria under an agreement with the Bookmaker. Personal Information collected through this Website is collected by the Bookmaker.

When is Personal Information collected through the Website?

Personal Information is collected on this Website only when you choose to provide it for the purpose of:

1. becoming a member of this Website;
2. opening an account with the Bookmaker to enable you to use the Internet Wagering System; or
3. using the Internet Wagering System.

If you do not provide the Bookmaker with the requested Personal Information, you will not be able to become a member of this Website, open an account with the Bookmaker or use the Internet Wagering System.

For what purposes is the Personal Information collected?

The Bookmaker collects Personal Information for the purposes of:

1. operating the Internet Wagering System and managing the accounts of Website members with the Bookmaker;
2. processing bets placed through the Internet Wagering System; and
3. providing Personal Information to Racing Victoria and its contractors for any of the Purposes.

How is Personal Information disclosed by the Bookmaker and Racing Victoria?

After its initial collection, the Bookmaker may disclose the information to Racing Victoria for the purposes outlined above. This may include disclosure by the Bookmaker to Racing Victoria pursuant to Racing Victoria's Bookmaker's Internet Betting Rules 2001, and then by Racing Victoria to any of the bodies specified in s91E of the Racing Act 1958 (Vic), including Harness Racing Victoria, Greyhound Racing Victoria, the Victoria Police, the Bookmakers and Bookmaker's Clerks Registration Committee and any other person or body specified by the Minister under that section. Your Personal Information may also be disclosed to the Bookmaker's or Racing Victoria's contractors and agents (such as information technology providers, marketing and communications agencies, call centres, direct mail houses and printers) for the purposes outlined in this Privacy Statement.

Security

The Bookmaker will store your Personal Information either electronically or manually and will take reasonable steps to protect your Personal Information against misuse, loss and unauthorised access, use, modification or disclosure.

While the Bookmaker strives to protect the Personal Information and privacy of users of the Website, it cannot guarantee the security of any information that you disclose online, and you disclose that information at your own risk. If you are concerned about security when transmitting data over the Internet you may contact the Bookmaker by:

1. calling [insert telephone no.]; or
2. by emailing admin@surebet.com.au

Queries and Access

Please contact the Bookmaker on [insert telephone no.] or [insert email] if you would like to access the Personal Information that is held by the Bookmaker about you.

Please contact Racing Victoria on [insert telephone no.] or [insert email] if you would like to access the Personal Information that is held by Racing Victoria about you.

You will generally be provided with access to your Personal Information (although a fee may be imposed).

Definitions

Definitions used in these terms and conditions are set out below:

"Internet Wagering System" is the software for internet bookmaking used on the Website.

"Purposes" means any of:

1. Racing Victoria's betting supervisory, management and regulatory functions (which may require the disclosure of User Data and information obtained by the use of any of Listening Devices and Data Surveillance Devices by Racing Victoria to enforcement bodies, State Government licensing authorities and racing control bodies in the States and Territories of Australia); and
2. the provision by Racing Victoria to the Bookmaker of services relating to any of the Internet Wagering System, the Platform and the Website.

"User Data" is any data, information or other material which:

1. is entered into the Internet Wagering System or otherwise on the Platform or the Website by you or by or on behalf of the Bookmaker (or which is otherwise generated, compiled, processed, arranged or developed through the use of the Internet Wagering System, the Platform or the Website); or
2. is otherwise held by the Bookmaker concerning or in relation to you,

including records of transactions made by you using the Internet Wagering System or otherwise through the Website or the Platform.

"Website" means the Bookmaker's website at www.surebet.com.au